Privacy Policy
Last updated: 17 June 2026
This Privacy Policy explains how Croxton Media (“we”, “us”, “our”) collects, uses and protects your personal data when you visit croxtonmedia.co.uk or get in touch with us. We are committed to handling your data in line with the UK GDPR and the Data Protection Act 2018.
Who we are
Croxton Media is the data controller responsible for your personal data. You can reach us at:
- Croxton Media, 6 Fairfax Rise, Naseby, Northampton NN6 6BP
- Email: hello@croxtonmedia.co.uk
- Phone: 07764 476437
What data we collect
Information you give us
When you complete our contact form or email us, we collect your name, email address, business name (if provided) and the content of your message.
Information collected automatically
Our web host (IONOS) keeps standard server logs, which may include your IP address, browser type and the pages you visit, for security and operational purposes. If you consent to analytics cookies, we may also collect anonymised information about how you use the site. See our Cookie Policy for details.
How we use your data
- To respond to your enquiry and provide the services you ask about (our legitimate interest, and taking steps at your request before entering a contract).
- To deliver and manage our services where you become a client (performance of a contract).
- To improve our website using analytics, where you have given consent.
- To meet legal obligations where required.
Sharing your data
We do not sell your personal data. We only share it where necessary with trusted service providers who help us run our business — for example our website host and email provider (IONOS) — and where required by law. These providers process data on our instructions and under appropriate safeguards.
How long we keep it
We keep enquiry data only as long as needed to deal with your request and for our legitimate business records, after which it is securely deleted. Client records are kept for as long as we provide services to you and for any period required by law (for example, tax records).
Where your data is stored
Our website and email are hosted by IONOS on servers within the UK / European Economic Area. Where any data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.
Keeping your data secure
We use appropriate technical and organisational measures — including SSL encryption on our website — to protect your personal data against unauthorised access, loss or misuse.
Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- request erasure of your data;
- restrict or object to our processing;
- request portability of your data; and
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email hello@croxtonmedia.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@croxtonmedia.co.uk.