Client Onboarding — Croxton Media

01About you

Business details

The basics, so we know exactly who we’re building for.

Business / trading name *

Preferred contact method

Main email address *

Phone number(s)

Business address

02Domain & email

Web address

Your domain and the email addresses you’d like set up.

Do you already own a domain? If so, which one?

Up to 3 preferred domain names, in order of preference

Up to 3 email addresses you’d like (e.g. name@yourbusiness.co.uk)

03Your story

About the business

What you do, and what makes you worth choosing.

History, what makes you different, mission, values, any awards

Existing website, if you have one

04Offering

Services

The services you want featured on the site.

List the services to show on the website

05People

Meet the team

Names, roles and a short bio for each. Add photos in the uploads below.

Team members — name, role and a sentence or two about each

06Look & feel

Style & branding

Anything that should guide the design.

Colours or branding you’d like us to use

Websites you like — and what you like about them

Anything you really don’t want

07Scope

Pages & goals

What the site should include, and what it’s there to do.

Pages you’d like (Home, About, Services, Gallery, Contact…)

Anything special — booking, online shop, blog, gallery, map, etc.

What should the site do for you? (enquiries, calls, showcase work, build trust)

08Trust

Proof & presence

Social channels, reviews and any accreditations.

Social links — Facebook, Instagram, LinkedIn, TikTok, YouTube…

Testimonials and review links (Google etc.)

Memberships & accreditations — add any logos in the uploads

09Reach

Where you work

Helps us with your local search visibility.

Towns, cities and regions you serve

Opening hours (used for Google & maps)

10Enquiries

Contact form

How enquiries from the new site should reach you.

Where should website enquiries be sent?

What should the contact form ask visitors for?

11Small print

Legal details

Needed for your footer and privacy policy.

Company name, company number, VAT number, and a privacy contact email

12Over to you

Anything else

Deadlines, ideas, questions — whatever helps.

Any deadline or go-live date?

Anything else we should know?

13Your files

Logo & images

Upload your logo, photos and any accreditation logos. You can pick several files in each box. Accepted: images, PDFs and common design files, up to 25MB each.

Logo Click or drag — pick several

Photographs Click or drag — pick several

Accreditation / trade-body logos Click or drag — pick several

Other files Click or drag — pick several

No files selected yet.

Tell us aboutyour business.